The condensate tray on the technical floor is filled with water
Good afternoon! I would be very grateful for your help! We live under the technical floor, on which stands a large metal pallet under the pipe. As a locksmith said, this is a condensate pan.
The problem is that in 2 months he gets half the amount of water. I wrote in the Criminal Code, but they answered on the official letterhead that this was normal, and they collected slanting rains with water.
I understand that they just sent me off. Because on all other technical floors in our house, these pallets are dry. Yes, and it contradicts any logic ... Are there any requirements for the maintenance of these pallets (Construction Norms and Regulations, RF service orders, etc.) that I can refer to by contacting them again or by writing in the GZHI?
Good afternoon, Galina! As far as I know, there is no normative document that would regulate the maintenance procedure and the maintenance of condensate pallets. The document on the maintenance of the technical floor in an apartment building "Regulations for the maintenance and maintenance of common property in an apartment building»Does not contain standards for the use of technical tanks, which include the pallet that bothers you. But the same document states that all leaks occurring in public places of the Criminal Code should be eliminated within 24 hours (paragraph 4.4).
However, the Russian legislation does not give an exact definition of the concept of “leakage”, therefore it is problematic to present the Criminal Code with the failure to fulfill their obligations, provided that there is no property damage.
In simple words: if the water collected in the pan damages your property (which you can prove), then you can sue the Criminal Code, referring to the above regulatory document. The court acknowledges that the Criminal Code does not fulfill its responsibilities and will make a decision in your favor. If the water in the sump does not harm your property, then there is no leakage, and collecting condensate is a problem of the Criminal Code.
Hello. I will supplement the answer above.
Your device is called a drain pan. First, I will quote extracts from documents, then I will draw conclusions based on them.
PP No. 491. According to Art.36 LCD RF, the technical floor belongs to the right of common ownership to all residents of the house, that is, it is a common house property. The maintenance of such communications and their maintenance in accordance with the contract, duties and official responsibility is the prerogative of the Criminal Code if it is part of their department, as:
“12. The owners of the premises have the right to independently take actions to maintain and repair the common property, with the exception of the actions specified in subparagraphs “d_1” and “l” of paragraph 11 of these Rules, or to engage other persons to provide services and perform maintenance and repair of the common property (hereinafter referred to as services, work), taking into account the selected method of managing an apartment building“.
Also: "13_1. Inspections of common property can be ongoing, seasonal and extraordinary. Current inspections can be general, during which an inspection of all common property is carried out, and partial, during which an inspection of elements of common property is carried out. General and partial inspections are carried out at the time recommended in the technical documentation for the apartment building and ensuring the proper maintenance of the common property, including depending on the materials used to manufacture the elements of the common property“.
The proper maintenance of the common property, depending on the method of managing the apartment building, is provided by the owners of the house, UK, LCD, HOA, the developer and so on. That is, this fact still needs to be clarified, even if you have a criminal code.
“40. The owners of premises in accordance with the terms of the contract or the constituent documents of the partnership of owners of housing, housing, housing and construction cooperatives or other specialized consumer cooperatives have the right:
a) receive from responsible persons no later than 5 working days from the date of circulation information on lists, volumes, quality and frequency of services rendered and (or) work performed. In the contract, the specified period may be reduced;
b) check the volume, quality and frequency of the provision of services and the performance of work (including through an appropriate examination);
c) require responsible persons to eliminate the identified defects and verify the completeness and timeliness of their elimination
“.PP No. 354. “Communal resources” - cold water, hot water, electric energy, gas, thermal energy, heat carrier in the form of hot water in open heat supply systems (hot water supply), household gas in cylinders, solid fuel with stove heating, used for the provision of public utilities and consumed in the maintenance of common property in an apartment building. Wastewater discharged through centralized networks of engineering and technical support is also equated to communal resources ”- that is, the document, let not just on pallets, but concerning them, is!
№354: “4. The consumer may be provided with the following types of utilities:
c) wastewater, that is, wastewater from a residential building (home ownership), from residential and non-residential premises in an apartment building, as well as in the cases established by these Rules, from rooms that are part of the common property in an apartment building - through centralized networks water disposal and in-house engineering systems
“.What are your claims to the Criminal Code, I personally do not understand. The tray was created to collect liquid and where it came from and why others don’t have it - this is another completely different conversation. There is nothing to present you with the Criminal Code, moreover, it’s worth praising - they answered on the official form. We now have a huge number of questions, where the Criminal Code refuses to formally declare statements, through the court and then, they resist being held accountable. Water in the pan is normal, it is for this purpose.
According to the operating instructions for some models, I don’t know which one you have - you should inspect them at least once a month and clean / drain the liquid if necessary.That is, in fact, the Criminal Code has not committed any misconduct so far. There is no leakage, there is no accident, the stench does not arise from decaying water and so on.
Meanwhile, if there is a leak, responsibility lies with them and it will be very simple to prove it. Any examination will confirm where and why there was a leak. And since they are responsible for these communications (check their obligations under an internal agreement), their oversight will be reimbursed by them. And they won’t do it at any trial. I repeat, it is necessary to check who is responsible for the technical floors under the contract. Sometimes owners take them upon themselves by limiting the functions of the Criminal Code.